Refunds & Exchanges
If you are not completely satisfied with your purchase, you may return your item(s) for store credit.
Exchanges must be made within 7 business days of delivery. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: contact@thevillagemeeting.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, store credit for our online store will be issued for returned items.
If an immediate exchange is being requested, the fastest way to ensure you receive the item you want is to return the item you have, and once it is received and accepted, you can make a separate purchase for the desired item using the store credit issued.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note:
- We are not responsible for the risk of loss or damage during return shipment.
- Unfortunately, we cannot accept returns on sale items
- Customers will not be refunded for initial shipping costs.
If you are not completely satisfied with your purchase, you may return your item(s) for store credit.
Exchanges must be made within 7 business days of delivery. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: contact@thevillagemeeting.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, store credit for our online store will be issued for returned items.
If an immediate exchange is being requested, the fastest way to ensure you receive the item you want is to return the item you have, and once it is received and accepted, you can make a separate purchase for the desired item using the store credit issued.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note:
- We are not responsible for the risk of loss or damage during return shipment.
- Unfortunately, we cannot accept returns on sale items
- Customers will not be refunded for initial shipping costs.